Recently, the Falls Area Food Pantry rolled out a new process of enhanced menu selection for in-car pickup on Tuesdays. Pantry clients can remain in their car as they pick up their twice-monthly selection of canned goods, produce, meat and dairy.
This allows clients to select from a menu of product options provided by a volunteer. After clients select their choices from a printed menu, a volunteer shopper gathers the requested items and packages them for the client to pick up as they advance in line.
The new system allows clients to be more in control and receive few products that they do not like. Clients still select their produce as their menu selections are loaded into their car.
The system is now fully implemented on Tuesdays and response to a client survey indicates that most clients prefer the new process. Volunteers likewise are happy to deliver the selected items instead of the prepackaged food as in the earlier system.
The Pantry still offers in-person shopping, with clients making selections from well stocked shelves every Thursday.
Clients can choose the convenience and privacy of their car or the personal experience and interaction from in-person shopping. In either case, the Pantry works to assure clients receive the food that they prefer.
